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olijas asked

Troubleshooting GameCircle

Hi We are about to complete a game on the Kindle Fire, using Unity. We have a bug with Game Circle. Tapping on the Game Circle pop-up on app start-up will result in a crash (well Game Circle simply will not respond). Has anyone had this type of issue before? It doesn't seem to be coming from our code, but maybe from Game Circle. Thanks
fire tablet
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6 Answers

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Sujoy@Amazon answered
Hi Olijas, Do you see any error stack trace in the error log while crashing your app?
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olijas answered
Hi Thanks for your quick reply. Can I email it to you, instead of posting? Thanks oj
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Sujoy@Amazon answered
Hi Olijas, Could you please raise a ContactUs ( https://developer.amazon.com/help/contactus.html) with the error log? Please mention this thread url ( https://forums.developer.amazon.com/forums/thread.jspa?threadID=1119&tstart=0) in the ContactUs so that I can track your case there. Thanks.
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olijas answered
Just did send by contact us. However, the log was 15 000 character, therefore, I had to send 6 messages. Might be a little confusing, Any chance you can forward me your email contact at: info@fugitive-interactive.com, so I can send the log by mail? Thanks oj
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Sujoy@Amazon answered
Hi Olijas, Thanks for writing in ContactUs. I have replied to your case with my email id. Please send the complete log in a zip file to my mail address.
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olijas answered
Hi Sent you a zipped file including our logs as well as screenshots. Thanks a lot! oj
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