question

Rashid K. avatar image
Rashid K. asked

Icon is misleading and does not match the icon on the application tray

Our Underground app submission failed with reason: App Icon Issue: Your application's icon is misleading and does not match the icon that appears on the mobile device's application tray. Please update the icon in your application submission assets OR your application tray icon to ensure that they match. Note: Sash did not appear in the app tray of the device. Observation:- Screen resolution switch : Steps to Reproduce: 1. Install and launch the app. 2. Pull down the notification bar and tap on "Size". 3. Switch to any of the screen layouts. 4. Observe App exits to device home screen. Actual result: App exits while changing app layout to any mode. Expected result: App should not exit on changing the layouts. Reproducibility Rate: 5/5. But we can't reproduce that problem, because we don't have "Size" button on the notification bar. What kind or version of operation system you mentioned? And which kind of icon should be fixed?
amazon appstoreamazon underground
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1 Answer

justin avatar image
justin answered
Hi Rashid, Sorry for the delay! Are you still having troubles with your submission? We'd be happy to look into this issue further for you.
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