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jsbowers77 avatar image
jsbowers77 asked

Stuck in "obtaining ip address

Bought the fire stick a few weeks ago. It continually drops connection. All day today it will not connect at all. It shows my network and says strong signal but just keeps saying obtaining ip address....it will change to saved momentarily but then changes back to obtaining ip address. called tech support and they were no help they could not figure it out.
fire tablet
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1 Answer

Melody avatar image
Melody answered
Hi, Please note that this a forum for Amazon Appstore developers. For assistance with the Amazon Fire TV Stick as an end user, please contact Amazon Customer Service for support at http://www.amazon.com/customerservice or post in the Fire forums ( http://www.amazon.com/forum/fire/) Thanks!
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