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newuser-5cb5eab8-6f25-4855-a246-77f772c04adb avatar image

IAP Subscription price is not provided when testing the app's beta through Live App Testing

Hello, i'm noticing a strange behaviour in the IAP subscriptions that i'm not sure if it's intended or it is some sort of bug.

I'm testing the beta of my app using the Live App Testing feature and, when the onProductDataResponse() callback response is printed, it shows all the available IAP and its info (title, sku, description) except the price and when I call .getPrice() on the Product object it returns null.

When using the amazon App Tester to test the IAP, the Product .getPrice() returns the price properly.

So, I wanted to know if the price is null only on the beta or if something is wrong with the IAP implementation.

iaptestinglive app testingpurchasingprice
2 comments
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Hi,

Can you confirm that your IAP items have been submitted and now have a Live status?

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Hello,

I can confirm that all my IAP items have the status set to "Live"

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newuser-9a4e7a76-3e20-4921-b8f1-1c1c0de47673 avatar image
newuser-9a4e7a76-3e20-4921-b8f1-1c1c0de47673 answered

We have the same situation too when we try to test iap subscription from live test. The price is null.

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Batmaci avatar image
Batmaci answered

Same problem here. apptester returns prices but not live. please provide help. it is very important for us.

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newuser-e8e6a93b-d4e6-4ee7-adc7-cc5477d10b3e avatar image
newuser-e8e6a93b-d4e6-4ee7-adc7-cc5477d10b3e answered

Can somebody provide a solution to this?

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newuser-f5927de2-047a-415c-9ef7-32191c700903 avatar image
newuser-f5927de2-047a-415c-9ef7-32191c700903 answered

Hi, I can see the same issue on 1 of my products.

I have 2 subscriptions, 1 of them returns price while the other one doesn't...just returns "null"

Any ideas on what's going on

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Ross@Amazon avatar image
Ross@Amazon answered

It can take some time for IAP items to propagate across all systems. Please let us know if you continue to encounter issues after an IAP item has been live for a few days.

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newuser-5e1af4a4-f14e-4e22-b449-99520afb4df8 avatar image
newuser-5e1af4a4-f14e-4e22-b449-99520afb4df8 answered

Hi,

I waited 4 days and I still don't get any pricing for my subscription items

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newuser-bc6697e8-e7a6-4b8d-bb27-1a3f67faeb2a avatar image
newuser-bc6697e8-e7a6-4b8d-bb27-1a3f67faeb2a answered

I have a similar problem, the price on all subscriptions is 0, although it is in Live. And without problems it is acquired in LAT.

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Albert Antal avatar image
Albert Antal answered

Did you find out what caused this issue, I have currently the same issue with subscriptions.
In live testing the price is null. I see the other details about the subscription, only the price not.

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Albert Antal avatar image
Albert Antal answered

I have observed this issue when the application is limited to a region like Germany. When I try to fetch the products using a US marketplace amazon account I receive no price, but if I change the marketplace from the Amazon account to DE I receive the price tags.


Is this the expected behaviour?


Also what I have observed: on the first gen fire tv, even if you change the marketplace to DE (on the Amazon website), the device does not observe the new marketplace value. It observed the new marketplace after I logged out of my account and then back again.

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上海开市场调研服务费发票 avatar image
上海开市场调研服务费发票 answered

I have a similar problem, the price on all subscriptions is 0, although it is in Live. And without problems it is acquired in LAT.

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