question

Sterling Udell asked Oct 20, '13

Kindle Fire HDX will not install as ADB device

I've been doing Kindle Fire development on this same workstation (Windows 7 64-bit) for roughly 2 years, and it's working fine with earlier generations of Fire hardware. Just got an HDX for testing yesterday, and it won't connect as an ADB device; in Device Manager it just shows as [b]Portable Devices > Kindle[/b] and won't budge from that. Not surprisingly, it also won't show up in ADB itself (running "adb devices" from a command prompt). I've followed the instructions at https://developer.amazon.com/sdk/fire/connect-adb.html , updated my Kindle Fire ADB USB drivers to rev 4 (though AFAICT, those are just 32-bit?), and generally reinstalled and rebooted everything several times. ADB is enabled on the tablet. Amazon's vendor ID (0x1949) is in my adb_usb.ini. Any clues? Thanks, Sterling

fire tablet

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Sterling Udell answered Oct 21, '13

Just a quick update, I've since tried this HDX on a Windows 8 laptop, with the same results. Like the Windows 7 machine above, ADB on this laptop connects fine to first and second generation Kindle Fires. Sterling

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Bipin@Amazon answered Oct 22, '13

Have you updated in the Android SDK manager with add-ons for Kindle Fire. Make sure latest Revision of Kindle Fire USB Driver is installed in Extras>Kindle Fire USB Driver https://developer.amazon.com/sdk/fire/setup.html#InstallingAddons

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Sterling Udell answered Oct 22, '13

As I said in my original post, I "updated my Kindle Fire ADB USB drivers to rev 4". Can you confirm that these are indeed applicable to Win64? They appear to be 32-bit only. I also have rev 3 of the Kindle Device Definitions installed, if that matters. I appreciate your help on this; one of my apps has a serious issue when run on the HDX, and I'm sure it's only a matter of time until users start to complain. Sterling

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Bipin@Amazon answered Oct 22, '13

I have win 64 machine and able to detect the device and Kindle Fire USB drivers is rev 4. So we are on right path. please folow this steps 1) right click on mycomputer 2) Goto manage > System Tools > Device manager As drivers is not installed , it will show in Other device - Android 3) Right click on the unknow device and click on update drivers 4) Select Browse my computer for driver software 5) Let me pick from a list of device drivers on my computer 6) selected kindle fire and choose latest version This is how i configured the device drivers, the new Kindle Fire OS . try this

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Sterling Udell answered Oct 23, '13

Update: I have now been able to attach this tablet to the computers. For the future benefit of anyone else, I found that I hadn't followed the steps at https://developer.amazon.com/sdk/fire/connect-adb.html quite closely enough. Specifically, in Device Manager those instructions tell you to open the Kindle's Properties sheet, and uninstall the driver from there. I'd been doing the uninstall directly from Device Manager, but apparently that doesn't do the same thing. Thanks for the help, Sterling

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Amazon Customer answered Sep 2, '14

Same exact problem but Following the instructions takes me to the same Device Manager screen and Uninstall, un-installs, but when I plug back in, Same driver is installed. Where do you see Right clicking properties is any different from Device Manager? Uninstall...only uninstalls the Kindle and does nothing to the default drivers... So it seems windows is not recognizing anything different about the device being reconnected with ADB set to on... Anyone else have any ideas??? Ryan

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Sujoy@Amazon answered Sep 8, '14

Please check these: https://forums.developer.amazon.com/forums/thread.jspa?messageID=9765 https://forums.developer.amazon.com/forums/thread.jspa?messageID=9097

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