question

davidpc avatar image
davidpc asked

Live App Testing test stuck in "Publishing" state

I submitted an app for Live App Testing early last week. Almost a week later, the test is still in the "publishing" state, not available to testers, and I can't do anything to change it.

I have sent 2 emails about this via the contact form and have received no reply.

Is there a problem with LAT?

live app testing
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Levon@Amazon avatar image
Levon@Amazon answered

Hi davidpc,

Thanks for posting! What are the IDs of those Contact Us messages you sent? Thanks!

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Case number is 4918489941 -- both messages were part of that case.

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Is that case number sufficient @Levon@Amazon? Or are you needing more info?

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davidpc avatar image
davidpc answered

@Levon@Amazon is there anything else you need? My test remains stuck, and I still haven't received any replies from support...

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newuser-31f6ab78-7ef4-496b-bda3-312c20088401 avatar image
newuser-31f6ab78-7ef4-496b-bda3-312c20088401 answered

I am having this problem as well. Did you ever find a solution?

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davidpc avatar image
davidpc answered

I finally got a message that said, "The submitted APK has too many methods for our system to successfully process." At that point, the state of the test changed to Pending and I was able to replace the binary associated with the test. Not sure why it took more than a week for that to happen--seems like that should've caused a quick rejection.

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newuser-b551e803-9e75-4904-9ed0-6adf95110463 avatar image
newuser-b551e803-9e75-4904-9ed0-6adf95110463 answered

What's the solution for this issue besides contacting support and waiting?

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