question

DerfnDerf avatar image
DerfnDerf asked

Why would a developer select app stop the day its scheduled to start?

My developer selected app was scheduled to start its ad campaign on 1st August - 1st September however the status is showing as stopped. Why would this happen and how can I get it to start again? Thanks for any help.
amazon appstore
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Kevin@Amazon avatar image
Kevin@Amazon answered
Hi DerfnDerf, Unfortunately, your app in question, Monkey Poo Flinger is not advert sable, based on our Ad Moderation Guidelines section for "Crudeness, Pranking, or Offensive Content" * Foul, vulgar or obscene language, scatological references * Content that is emotionally exploitative, controversial or that uses negative depictions of humans or animals (e.g. images of actual or implied abuse or mistreatment). Although you will qualify for other Developer Select benefits, we will not be able to run the ad campaign.
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DerfnDerf avatar image
DerfnDerf answered
Okay thanks for getting back to me. Wouldn't it be easier to not give people a date for an ad campaign and tell them that they have been accepted for ads until they actually are. I've been waiting over a month for it to start and not really done any promoting of my own to say its out on kindle because I thought I'd wait for my ad campaign to start, then the day it's due to start it gets changed to stopped without so much as an explanation or warning.
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Kevin@Amazon answered
Hi DerfnDerf, Totally agree with you. As your app did quality for Developer Select you will receive more benefits than just Mobile Ads impressions, so we do not want to disqualify a Developer Select app for not being able to receive ad impressions. Certainty we can improve this experience and make it more clear what the issues and statuses are with a particular app. We have passed this specific use-case on to the Developer Select team to address.
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