question

Stephen W. avatar image
Stephen W. asked

Netflix - Screensaver or sleep mode will not activate on Fire stick

Whilst using the netflix app the Fire stick will not show the screensaver or go into sleep mode. I realise that generally people wouldn't want the screensaver ot sleep mode to activate whilst watching a movie etc. but I like a lot of people can fall asleep whilst watching TV and it would be useful to still have some sort of screensaver or sleep mode to cover this situation as Netflix can be stuck on a screen and that will eventually possibly burn into my screen which is certainly not good. I did notice that the continue to play banner did come up after quite some time but then it will just sit on the screen and despite not pressing to continue etc. It will just sit there and not go to sleep or even show the screen saver. So far I've only noticed this happen within the Netflix app but it may also affect others that I haven't used etc. Are others experiencing this or is it something I've just not set correctly? Steve
fire tv
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1 Answer

Melody avatar image
Melody answered
Hi Stephen, Thank you for posting in the forums! Please note that this is a forum for Amazon Appstore developers. For assistance with the Amazon Fire TV Stick as an end user, please contact Amazon Customer Support for assistance at: http://www.amazon.com/customerservice Alternatively, you can also post in the Fire Forums: http://www.amazon.com/forum/fire/
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.