question

hespg avatar image
hespg asked ·

Pointing users to other Merch products?

Hi All,

After contacting Merch Support who weren't particularly useful on this matter, I'm hoping @Elizabeth@Amazon or someone similar can advise.

Now we have a whole range of new products, are we allowed to tell customers that the same design is available on other products under the same brand name, and by clicking the brand name, they can view the other products.

I was thinking about putting something like this in one of my bullet points:

This XYZ design is also available on other clothing and products including T-Shirts, Hoodies, Long Sleeved Shirts and Sweatshirts. Click the brand name to view more

Thanks in advance

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Chris avatar image
Chris answered ·

From my experience, it's okay to say something like: click brand name link above to view more products, or similar. About listing all the different product types, I have not done that before myself. Unfortunately support does not typically pre-approve text and/or designs before uploading. If it was me, I would read over the content policy page, if you feel what you want to do is following all the Amazon guidelines, probably the only way to find out for sure is to test it. Here's a couple links that might be worth perusing: https://merch.amazon.com/resource/201858630, https://forums.developer.amazon.com/articles/32100/why-was-my-t-shirt-rejected.html

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Thanks Chris,
I tried to speak to Amazon about it but its just the usual template, and told me it must comply with the policy..

The inclusion of any of the following information in detail page titles, descriptions, or bullet points is prohibited:

  • Any content that violates the Merch by Amazon Content Policy, including profanity, pornography, or illegal and infringing content.

Nope

  • Phone numbers, physical mail addresses, e-mail addresses, or website URLs.

Nope

  • Reviews, quotes or testimonials.

Nope

  • Solicitations for positive customer reviews.

Nope

  • Information related to fulfillment and shipping, including shipping times, where the products are manufactured and references to “Amazon Prime

Nope

  • Promises that the revenue from sales will go to a specific place, including text that “all proceeds will be donated” or that “purchases of these products will support” a particular organization

Nope

  • Keywords and descriptions that do not relate to the design, aka "keyword stuffing."

Not technically?

  • Inaccurate product descriptions, such as glow-in-the-dark and sparkling designs

Not technically?

  • Product descriptions attempting to circumvent our Content Policy, including the use of spaces and dashes ("Ama-zon" or "Kin dle").

Nope

  • Artwork with a low design quality, including blurry images, low resolutions, or misspelled words.

Nope



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JJ1010 avatar image
JJ1010 answered ·

Side note: I am wondering about the use of "quotes" after reading this. Do you think that mean we cannot put quotation marks around the text that is on our shirts? Sometimes on a design, the text is not legible OR I want the text to be findable as it is (because often, I've titled the shirt with keywords instead of with the language used on the shirt.) Guessing this means I should take the quotation marks out of the descriptions/ bullets. Any thoughts from anyone on this topic? I'm generally of the better safe than sorry mindset, but this description seems like they were targeting something else -- like testimonials.

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