question

Amazon Customer avatar image
Amazon Customer asked

Error when registering a Device to AVS

Hi all, I fully followed the guide to fill in Device Type Info, Security Profile, Device Details & Amazon Music fields (they are all checked by system as green) but after pressing the Submit button at the last step: It says "Please wait while creating your new device... then Error: There was a failure creating the given product Any idea? Thx.
alexa voice service
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oriong avatar image
oriong answered
also getting the same error here.
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doralind avatar image
doralind answered
I am also getting the same error when following instructions for the RPI sample app.
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Gautam@Amazon avatar image
Gautam@Amazon answered
Thank you for reaching out. We are sorry that you had trouble registering devices in AVS and apologize for the inconvenience. The issue is now fixed and you should be able to proceed with the registration.
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