Thank you for the question @bobbysalmon. If you are having trouble with the IBAN for your bank account, I would recommend that you contact your bank to confirm it if you have not done so already. They should be able to help you to confirm the correct information to enter.
Hi There. I have the same problem like you . Also i live in U.K. I checked and double checked my details and their software keep tells me same thing:We were unable to match your Iban to a valid account . Something it's just wromg with their software and they will keep tell you to speak with your bank. I don't know what to do..
I have the same problem, with a UK bank account. I've entered it correctly, without spaces, the box then accepts it and I click 'ADD' at the bottom, it then comes up with 'We were unable to match your IBAN to a valid account'
I have triple checked the numbers are correct, unsure what else I can do?
I have been chasing KPD-Amazon on this issue for a month now. The IBAN and BIC code is accurate (thanks for website link), but KPD-Amazon customer service not able to provide resolution up to this point if the forms do not recognise it as valid.
Also, I confirmed my details with www.iban.com , they are correct. The problem is on Amazon's side. It's a shame KDP support does not have a phone number. You can only chase an issue by email so many times. If their payment system does not work with a valid UK bank account, it is broken. I hope they will take this seriously.
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