question

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How to sign up for Amazon Music Unlimited for Echo Dot ?

I have set up the card details in my account settings and activated the 1-Click Payment but when purchasing Amazon Music Unlimited via Voice Purchase, Alexa responds with "there was a problem".

I've tried with 2 different cards (visa and mastercard) but the issue remains, so it must be an Alexa issue.

Any fix or workaround is welcome :)

voice-user interfaceechopaymentspurchasing
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1 Answer

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Taira@Amazon answered

Hello,

Thank you for posting on the forums. For questions related to end user experience with Amazon Alexa or other parts of Amazon user experience, please direct your inquiries to: https://www.amazon.com/gp/help/contact-us/general-questions.html

Thank you,

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