question

Christoph Angel avatar image
Christoph Angel asked

Alexa maps invocation name sometimes without blank - Therefore skill doesn't start

Hi, i have a real problem with alexa mapping my invocation name right.

Skill Name: Rechtsdatenbank (German word for a database for laws)

Invocation Name: rechts datenbank

Problem:

If i say: Alexa starte "Rechtsdatenbank" -> Alexa maps that to the invocation name and starts the skill.

If i say: Alexa frage "Rechtsdatenbank" nach ... -> Alexa maps that to the invocation name without blank and doesnt start the skill with the desired intent.

The skill is now online for about 4 months - in the first 3 months alexa ALWAYS used the right invocation name -> "rechts datenbank". And now, since december it does that weird inconsistent invocation name thing.

It's also not possible for me to delete the skill and launch it again with the invocation name "rechtsdatenbank" because it always maps the Start-Intent different.

Thx, Chris

alexa skills kitmerch by amazonskillintents
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1 Answer

Harper avatar image
Harper answered

Hey there, thanks for the post! I escalated this to our Speech Recognition team for investigation and it should be resolved now. If you can still reproduce this issue after disabling and re-enabling your skill, please let me know. You may have to uninstall and reinstall your Alexa App if just disabling and re-enabling isn't working.

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