I ordered a sample shirt and was excited to see it arrived in the mail yesterday. Immediately as it came out of the package I could tell that the quality was totally unacceptable. Very faint colors, cracked print, missing print, etc.
I understand small inconsistencies, but I can't believe that somebody decided that this was good enough to ship. Any other similar experiences? We're getting ready to pull our designs and take them elsewhere if we can't rely on QC.
The image that I attached is about 6 inches wide. This shirt is new, out of the package, on an American Apparel shirt. It has not been worn, washed, stretched, etc.
The image that we provided was a crisp, colorful vector drawing. Very clean and bright.