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Amelia@Amazon Posted · · Melody edited ·

Why is there a gray checkmark in the images and multimedia tab?   

Summary

Just as with the “Description Tab”, localized media is a commonly overlooked item that prevents the green checkmark from being placed on the “Images and Multimedia” tab.

If you believe you have entered all the required information on the “Images and Multimedia” tab, yet you do not see a green checkmark on this tab, check if there is a link under the tabs labeled “New Language”. If you see this link then you either need to finish filling out the required information for this language, or you can simply click the “Remove Translation” button, to remove the language altogether. When you are finished, simply click the save button and you should see a green checkmark on the “Images and Multimedia” tab.

If you have checked on these common issues and the check mark is still not green, please use the “Contact Us” form for further assistance.

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