article

Summary

When debugging issues with your skill, Amazon may ask that you provide an utterance activity key associated with the exact utterance which failed. With that utterance activity key, Amazon can research the precise details of that particular interaction.

1. Determine Which "Review Voice History" Link To Use

1. Open the Alexa app on iOS or Android
2. Tap "More" and tap "Settings"
3. Scroll down and tap "About"
4. Under "Host Name" you'll see a value like "alexa.amazon.com"
5. Using that "Host Name" value, refer to the table below to determine which "Review Voice History" link to use

Host Name	Review Voice History Link
alexa.amazon.ca	https://www.amazon.ca/alexa-privacy/apd/rvh
alexa.amazon.co.jp	https://www.amazon.co.jp/alexa-privacy/apd/rvh
alexa.amazon.co.uk	https://www.amazon.co.uk/alexa-privacy/apd/rvh
alexa.amazon.com	https://www.amazon.com/alexa-privacy/apd/rvh
alexa.amazon.com.au	https://www.amazon.com.au/alexa-privacy/apd/rvh
alexa.amazon.com.br	https://www.amazon.com.br/alexa-privacy/apd/rvh
alexa.amazon.com.mx	https://www.amazon.com.mx/alexa-privacy/apd/rvh
alexa.amazon.de	https://www.amazon.de/alexa-privacy/apd/rvh
alexa.amazon.es	https://www.amazon.es/alexa-privacy/apd/rvh
alexa.amazon.fr	https://www.amazon.fr/alexa-privacy/apd/rvh
alexa.amazon.in	https://www.amazon.in/alexa-privacy/apd/rvh
alexa.amazon.it	https://www.amazon.it/alexa-privacy/apd/rvh

2. Get Your Utterance Activity Key

1. Go to the "Review Voice History" section of your Amazon account: https://www.amazon.com/alexa-privacy/apd/rvh
   • Alternatively .ca, .co.jp, .co.uk, .com.au, .com.br, .com.mx, .de, .es, .fr, .in or .it as appropriate
2. Open your browser's web developer console by using the following steps:
   • Firefox
     1. To the right of the address bar, click the hamburger menu icon (three horizontal lines)
     2. Click More Tools
     3. Click Web Developer Tools
     4. Click the Console tab
   • Chrome
     1. To the right of the address bar, click the hamburger menu icon (three horizontal lines)
     2. Click More Tools
     3. Click Developer Tools
     4. Click the Console tab
3. On the Review Voice History page, click to expand an interaction
4. Observe that the activity key for that interaction will be printed in the "Console" tab. It will look similar to the following: A1412N2U20AXFQ#1694546396232#A1Z88NGR2BK6A2#G0B16D0493720033